Discovery Documentation Configipedia Forum
Today Tideway releases TKU4, its fourth bi-monthly release of software fingerprints that allow organisations to identify and version leading enterprise software products running in their data centers.
Behind each TKU release is a dedicated team. My role as product manager is to work with customers to drive a prioritised roadmap,…
Remarkably, there is no standard for describing what software, hardware and business applications you have, how it is deployed, what the dependencies are, how to tell whether something is working or not, or even how important it is.
We are going to change this. We are going to allow you…
We’ve recently been struggling with issues caused by a OS patch, which is not that unusual.
To understand the problem you need a bit of history. Back in the early 1990’s Sun switched from BSD based SunOS to System V based Solaris (we’ll skip the marketing move of rebranding SunOS 4.1 as Solaris 1).
The ‘Chicken and Egg’ of IT asset auto-discovery…
In the world of IT asset auto-discovery we face a giant hurdle. That is the growing realisation that not knowing what we have is the first barrier to providing better IT. As any business leader can confirm though, barriers cost money and…
As we all know, the cost of servers has fallen dramatically over the last few years.
Simple economics tells us that when prices fall, demand rises. Sure enough, data centres around the world are now running out of space, power, cooling or all three. If you can cope with the…
Is your infrastructure behaving like a rebellious teenager and if so will ITIL v3 help??
The five core ITIL v3 publications were published on 30th May 07. The five titles forming the core of ITIL practice are:· Service Strategy · Service Design · Service Transition · Service Operation · Continual…
Following a discussion I had with people asking about how difficult it was to integrate with BMC Atrium CMDB, I thought the points we came up with could be worth a post.
Our product, Tideway Foundation, is the market leading enterprise discovery and application dependency mapping tool. Being the only…
As the trusted source of IT configuration and Application Dependency Maps (ADM), Tideway Foundation is being used by our customers in many ways, one of which being to populate their ITSM solutions (CMDB, BSM, RBA, Provisioning, …) and maintain them up to date with accurate CIs and Service Maps.
As…
In my early career I worked in Technical Support. One of the most important pieces of information you need to answer a customer question is what version of the software they are using.
Software version information is also critical important if you’re managing an IT estate (large or small). When…
Earlier this year, I worked with some of our customers on the DST (daylight savings time) problem. In case you are lucky enough not to have heard about the DST issue, here’s a quick explanation: The US has brought forward the start of DST to the second Sunday of March…
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