BMC Atrium Discovery Community Forum

Storage in 8.x

2012-01-13T20:54:20Z

WE are planning to use ADDM 8.x (we are installing 8.3.1). Is storage discovered differently than a general Host device?

Will it allow me to deal with arrays?

Names file Unexpected file type or format

2011-11-30T20:38:43Z

Summary: Tideway Services fail to start the tw_svc_model, encountering 40model failed to start service error notification

History: Business as usual, uploaded a new pattern, running queries, normal operations. Noticed ran out of disk space on /usr, however this host has the db in a secondary disk:

Filesystem Size Used Avail Use% Mounted on
/dev/sda7 965M 213M 703M 24% /
/dev/sda8 38G 29G 7.0G 81% /usr
/dev/sda6 1.5G 35M 1.4G 3% /home
/dev/sda5 1.9G 36M 1.8G 2% /tmp
/dev/sda3 2.4G 214M 2.1G 10% /var
/dev/sda1 99M 12M 83M 12% /boot
tmpfs 1.5G 0 1.5G 0% /dev/shm
/dev/sdb1 99G 44G 50G 47% /mnt/disk2

Actions Taken:
Purged log files that were in /usr/tideway/var/localdisk/tideway.db/logs since there were 100’s of 10M files.

Reviewed the /usr/tideway/log/tw_sc_model.log file and observed the following message:
-1209018688: 2011-11-30 13:09:48,733: model.datastore.store: INFO: Database is d
ata model version 8.
-1209018688: 2011-11-30 13:09:48,733: model.datastore.store: INFO: Data store la
st run at Wed Nov 30 18:05:48 2011.
1873157008: 2011-11-30 13:09:48,733: model.datastore.dsthreads: INFO: DB checkpo
int thread started.
1862667152: 2011-11-30 13:09:48,733: model.datastore.dsthreads: INFO: DB update
thread started.
-1209018688: 2011-11-30 13:09:48,734: model.datastore.store: INFO: Store initial
ised.
-1209018688: 2011-11-30 13:09:48,734: model.datastore.main: INFO: DataStore low-
level Main created.
-1209018688: 2011-11-30 13:09:48,734: model.datastore.store: CRITICAL: Failed to
open names database.
Traceback (most recent call last):
File “./store.py”, line 613, in __init__
DBInvalidArgError: (22, ‘Invalid argument—/usr/tideway/var/tideway.db/data/da
tadir/names: unexpected file type or format’)

Restarting the tideway services (after several reboots) yields the same result:

): Setting loglevel to WARNING in configuration.
[ OK ]
Starting Tideway application services
Starting Free Space Monitor service: [ OK ]
Starting Security service: [ OK ]
Starting Options service: [ OK ]
Starting Discovery service: [ OK ]
Starting Model service: [FAILED]
Wed Nov 30 14:35:22 2011 : tw_svc_model started.
Failed to open names database.
Wed Nov 30 14:35:22 2011 : Watchdog : Service failed in 0.2 seconds (signal 0; e
xit 1). Exiting.

tideway: The Tideway service ‘40model’ failed to start (returned 1). Check logs.

I inspected the file /usr/tideway/var/tideway.db/data/datadir/names

-rw-rw——1 tideway tideway 196608 Nov 30 11:43 /usr/tideway/var/tideway.db/data/datadir/names

Cannot read the file as it returns garble type output.

Thoughts/Suggestion on how I can return this system to a healthy state. My previous snapshot would lose much of the scan’s I had completed during peak time this week.

Thanks,
Freddy

Configuration to delete duplication CI

2012-01-10T10:14:36Z

I scan Weblogic configuration on a server.
The standard Pattern use the java signature to identify an Instance.

When you change the Weblogic configuration to increase memory, the signature change too.
With ADDM, I have two CI for the same Instance with two signatures :

For Exemple :
Command : /opt/java_1.6.0.4/opt/java6/bin/IA64W/java
Arguments : -server -Xms1024m -Xmx1024m -XX:PermSize=256m -XX:MaxPermSize=256m etc…
and
Command : /opt/java_1.6.0.4/opt/java6/bin/IA64W/java
Arguments : -server -Xms512m -Xmx512m -XX:PermSize=256m -XX:MaxPermSize=256m etc…

Is it possible to destroy an old CI immediately in ADDM to avoid duplication ?

Thanks

BMC ADDM

2011-11-25T04:25:23Z

We need to export some ADDM data model information to a csv file to then load into a database. I can see under Administration \ Export that there is an Export functionality but nothing reference to how to get the data from ADDDM . Can anyone advise on how to do that ?

SAN Switches are not discovered

2011-10-24T17:56:55Z

Dear folks,

We are trying to discover the SAN Switches in ADDM 7.5 Version, after the scan we are not able to capture the all the SAN Switches are not discovered.

Please kindly let me know whether we are able to discover the all the SAN Switches, if so please tell me the procedure to discover all the SAN Switches.

Thanks in advances.

Regards,
Srikanth

SAN Storage Devices (DS 3000/4000/5000/8000, HDS VSP, HDS USPV, HDS AMS 2000, Teradata, and EMC CLARiiON) are not discovered in ADDM 7.5 Version

2011-10-24T17:55:30Z

Dear folks,

We are trying to discover the SAN Storage devices in ADDM 7.5 Version, after the scan we are not able to capture the SAN Storage Devices (DS 3000/4000/5000/8000, HDS VSP, HDS USPV, HDS AMS 2000, Teradata, and EMC CLARiiON) are not discovered.

Please kindly let me know whether we are able to discover the above SAN Storage Devices, if so please tell me the procedure to discover these devices.

Thanks in advances.

Regards,
Srikanth

Need to discover the Backup Tape Library (Eg:SL500/SL3500),Serial number of SILO of media,Warranty information of the vendor as well as support person

2011-10-24T18:04:05Z

Dear Folks,

Please kindly let me know whether we can discover the Backup Tape Library (Eg:SL500/SL3500),
Serial number of SILO of media,Warranty information of the vendor as well as support person details in ADDM 7.5.

Thanks in advance.

Regards,
Srikanth

Need to discover the UNIX) HCM details, VIO of LPAR, Warranty information of vendor, CPU & RAM Details and Maintainenance Window and also If HACMP is

2011-10-24T18:00:53Z

Dear folks,

Please kindly let me know whether we are able to discover the (UNIX) HCM details, VIO of LPAR, Warranty information of vendor, CPU & RAM Details and Maintainenance Window and also If HACMP is a cluster, then we need to capture Service Name /Cluster information in ADDM 7.5.

Thanks in advances.

Regards,
Srikanth

Need to Discover the Oracle SID and Release/Patch information of the database

2011-10-24T17:58:32Z

Dear folks,

Please kindly let me know how to discover the oracle database name(SID Name) and release/patch information of the database.

Thanks in advances.

Regards,
Srikanth

Unknown Network Device in Supported list

2011-10-20T05:12:05Z

Hi
I have checked the network supported list of ADDM 8.3 version and got some unknown device with sysObjectId.
Can any one tell me the model number of the attached sysObjectId.

Manufacture:- Nortel
[UNKNOWN] 1.3.6.1.4.1.45.3.30.1 NetworkDevice
[UNKNOWN] 1.3.6.1.4.1.45.3.30.2 NetworkDevice
[UNKNOWN] 1.3.6.1.4.1.45.3.32.1 NetworkDevice
[UNKNOWN] 1.3.6.1.4.1.18.3 NetworkDevice

Kamal