BMC Atrium Discovery Community Forum

Database Discovery Failures

2013-06-18T15:56:40+00:00

Is there a report that shows all of the various reasons why a database scan against Oracle and MsSQL are failing as opposed to trolling through multiple screens? Why does the server show that the scan was successful when in fact the database scan was not?

Application Mapping multiple components of different hosts

2013-06-17T17:31:05+00:00

Hi,

I have a requirement for mapping databases to applications. For this I added the respective databases(12 Db’s from 3 database instances of 3 hosts) in contents tab under DB Group. Now to map these nodes in application mapping, I cannot search only the 12 databases, as they are from different hots and have different naming.
Can I create individual functional components for Db’s from each host and map them to Application?
I create different sub groups for Db’s from different Hosts under contents tab?
Should the name of the sub group and functional component be same for each subgroup and Mapping component under Application mapping?

Please let me know.

Thanks.

MS IIS discovery with restricted Windows proxy access level3

2013-06-18T13:31:19+00:00

Hello, everyone,

We faced quiet challenge here with security and would appreciate any help and experience share.

Case description: Security guys wont give our service account debug programs permission. And without it we can not discover any IIS webserver. Yet we need webserver to build an BAI.

Solution we seek – any way to discover IIS without WMI lvl4 access, or any value reason to security to enable debug programs access.

RunCommands returning no results are shown as NoAccessMethod

2010-11-19T12:04:03+00:00

Am i right in thinking that a blank result of a RunCommand is shown as a NoAccessMethod..??

I’ve recently moved from 7.1.7.1 to 8.1.1 and where in version 7 i could tell the difference between a failed RunCommand and a blank result, this doesn’t seem to be true in version 8.

The issue i’m having is that RunCommands which use ‘grep -v ^#’ (to return only non-commented lines) return a blank result if all lines are commented out, and therefore a NoAccessMethod.
In version 7, the command result being blank would be used to ascertain several things: that the file in question exists, and that the file is either blank or is full of commented lines.

So, i guess the new way of having this functionality would be to use GetFileInfo for checking the file exists, and then subsequently running the grep command..??

tpl battle: confirm IP Address.ip_addr with IP Address.fqdns matching parent_node.sysname

2013-06-06T06:24:31+00:00

Hello, gurus,

Need a little help with strange behavior of data in IP Address node.

I attempt to grain an IP address of SNMP managed device, which have plenty.
So far I use traverse and for any IP Address.node going to match fqdn with device sysname to confirm that this IP is the network management one.

What is confusing that if I simply take IP Address.ip_addr I get something like “10.0.0.1”, and if Ilook for fqdns then it returns “[’hostname.domain.zone‘]“ value with single quotas and square brackets.

Any idea why square brackets and single quotas included in field value? Any other way to verify proper IP address for sure?

P.S. after verify IP will try to execute ssh access on it.

clock question - v9.0 setup

2013-06-11T20:37:19+00:00

When I run cat /etc/sysconfig/clock only the ZONE=“US/Mountain” line appears.
UTC=true and ARC=false do not show as it does with my v8.3 device.
Should these 2 lines be added?
Also, found info on UTC, but not on ARC.

Thanks, Leslie

Recon Settings for CMDB - ADDM Host-Cluster Relationships lost during Recon

2013-06-14T15:54:49+00:00

The sync of the Cluster to BMC_Cluster and the member hosts to BMC_ComputerSystem along with the relationship is successful creating CIs related properly in the BMC.ADDM dataset.However, when reconciliation is run the member hosts are no longer related to the Cluster. CMDB 7.6.04 and ADDM 9.0 are currently in use.

The customization that we have applied is to Identify the ComputerSystem CI using the serial number, to prevent CI duplication with other datasets. Because only ADDM discovers Clusters the default Identification rules are used.

Does anyone have an idea why the relationship between the Cluster and the host is lost during reconciliation? Both the Cluster CI and the Computer CI are updated, but no relationship is created.

What is the Best Practice for “Flagging” a group of CIs that have a particular purpose through ADDM?

2013-05-27T18:16:43+00:00

What is the best practice for “flagging” a group of CIs that have a particular purpose through ADDM?

Currently, we’ve been testing with TPL to set a flag in Remedy based on a subnet range. If a group of discovered CIs are found within a particular range, a working syncmapping TPL sets the custom flag within Remedy.

Another idea was to have a “place holder” CI created and relate the group of CIs (of interest) to the place holder CI, whenever they fall under the target subnet range. This would be created through TPL (not yet tested).

Any thoughts?

Thanks,
Jason

Advice needed on ADDM topology

2013-06-11T15:07:57+00:00

Currently we have a number of different divisions each with its own scanner. These feed in to a single consolidator. One particular business division has two scanners (for geographic reasons) both of which feed in to the consolidator.

Is it possible for one of these scanners to feed in to the other. In other words scanner A would feed in to scanner B (which would both scan and consolidate). Scanner B would then feed to the Main Consolidator.

ADDM Appliance to AD Proxy Mapping

2012-10-26T15:24:10+00:00

Hi,

quick question regarding Windows AD Proxy. I have several ADDM Appliances, can they all access and leverage a single Windows AD Proxy ? will that cause issues ?

thanks