BMC Atrium Discovery Community Forum

forgot password?
   
 
Root Password Issues
Posted: 24 January 2012 12:22 PM   [ Ignore ]  
RankRankRank
Contributor
Total Posts:  37
Joined:  2010-01-28

Hi guys

Thought I pick your brains - you may have come accross a similar issue

We are having issues logging in to the system with root user

We have not changed it,
Document says it has not been changed,
ADDM state default password is the same in version 8.3

But we cant logon with that password

Strange thing is when we use su – root it logs in as root with the default password however this does not let us modify sda/b/c/d drivers permissions. (needed to add the storage)

Desperately trying to think of a way around this but without root access from putty kind of stuck,

Any ideas - have tried fakeshadow!

Also logged a call with support

Issue is I am not sure if the problem is with password or the system as i can login when using tidewayuser and entering su - root

Regards

Imran

Profile
 
 
Posted: 24 January 2012 12:48 PM   [ Ignore ]   [ # 1 ]  
BMC ADDM Staff
RankRankRankRank
Administrator
Total Posts:  876
Joined:  2008-02-12

What exactly is the problem?

If you are saying you cannot ssh as root onto the appliance then yes - that is by design. ssh has been configured to disallow ssh root login. It is bad practice to enable direct root logins.

Profile
 
 
Posted: 24 January 2012 01:21 PM   [ Ignore ]   [ # 2 ]  
RankRankRank
Contributor
Total Posts:  37
Joined:  2010-01-28

Thanks

So how do i access root enviroment to add addtional storage

I can not do this with su - root

Imran

Profile
 
 
Posted: 24 January 2012 01:56 PM   [ Ignore ]   [ # 3 ]  
BMC ADDM Staff
RankRankRankRank
Administrator
Total Posts:  876
Joined:  2008-02-12

Yes you can - I suggest that you contact customer support.

Profile
 
 
Posted: 24 January 2012 02:03 PM   [ Ignore ]   [ # 4 ]  
RankRankRank
Contributor
Total Posts:  37
Joined:  2010-01-28

Ok one last thing - The /dev/sda has been expanded, now is it possible to expand the partitioned sda’s to increase the storage?

Profile