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This documentation refers to a previously released version of BMC Atrium Discovery (other versions).

Defects Resolved

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The following sections describe the defects resolved in the Tideway Foundation releases including and since version 7.2.

Defects Resolved in Tideway Foundation Version 7.2.1

Click this link to show the defects resolved

The following defects have been resolved in Tideway Foundation version 7.2.1

Defect No Details
11492 Problem: The link to the TPL Guide in the UI Help drop down pointed to the previous version on Configipedia rather than the version 7.2 TPL Guide.
Resolution Code fix, this no longer occurs.
11531 Problem: In the Discovery Options page, the authorized response field cannot accept multi-line entries.
Resolution Code fix, this no longer occurs.
Customer Case Number: C18794.
11574 Problem: Discovery cannot access a Fedora Core 5 telnet server.
Resolution Code fix, this no longer occurs.
Customer Case Number: C17788.
11575 Problem: A tested and working SQL connection may fail when used by an integration query. The following error message is provided:
SQL Provider: Unable to build Any from POJO:the type class java.lang.Short is unsupported.
Resolution Code fix, this no longer occurs.
Customer Case Number: C18909.
11578 Problem: By over-riding a discovery option on the command line to be a value not available via the UI it was then possible for the UI to change this value without the user requesting it.
Resolution Code fix, this no longer occurs.
11582 Problem: The readonly user is unable to use the Basket.
Resolution Code fix, this no longer occurs.
11589 Problem: Changing Discovery Mode sets the Default OS option to None.
Resolution Code fix, this no longer occurs.
11602 Problem: XML code appears in History Report.
Resolution Code fix, this no longer occurs.
Customer Case Number: C18811.
11633 Problem: Where a pattern that defines Software Credentials is required by a pattern, you are unable to view the Details tab of the Software Credential Group.
Resolution Code fix, this no longer occurs.
11638 Problem: When a discovery script is run but returns no data, this is incorrectly reported as method_success.
Resolution Code fix, this no longer occurs.
11643 Problem: On an appliance which has been upgraded to version 7.2, some attributes do not have any provenance data. A change to the relationship between Patterns and PatternModules has caused this.
Resolution Code fix, this no longer occurs.
Customer Case Number: C19060.
11647, 11645 Problem: Slave logs cannot be retrieved using the tw_recover_slave_logs utility. When a retrieval attempt fails, messages are continually written to the tw_svc_discovery.log. Eventually the tideway service needs to be restarted.
Resolution Code fix, this no longer occurs.
Customer Case Number: C16162.
11649 Problem: Community Edition does not support Plain Login Page option.
Resolution Code fix, this no longer occurs.
11654 Problem: A completed scan on a discovery appliance may show as still in progress on the consolidation appliance. When this occurs consolidation ceases.
Resolution Code fix, this no longer occurs.
11667 Problem: If a discovery run on a scanning appliance has errors (the has_eca_error flag is set) is consolidated, the flag remains set for that run on the consolidating appliance whether or not errors occur.
Resolution Code fix, this no longer occurs.
11668 Problem: The Endpoint Timings report removes optimized DiscoveryAccesses by testing to see whether discovery_duration is defined. When these are consolidated, the values are copied and assigned the value None.
Resolution Code fix, this no longer occurs.
11669 Problem: Users without permissions to use Discovery can view the Discovery Home Page. When they do this, the headings are in disarray.
Resolution Code fix, this no longer occurs.
11671 Problem: The 7.2 GA slaves did not strip leading and trailing whitespace from attributes recovered via WMI. In certain circumstances this could lead to host duplication.
Resolution Code fix, this no longer occurs.
Customer Case Number: C19162.
11674 Problem: tw_model_init may fail to shutdown reasoning.
Resolution Code fix, this no longer occurs.
11677 Problem: Because of a rare kernel bug, a tideway component could abort when trying to call the time.sleep function. An error called "Error 514" is present in the service's *.out file when this occurred.
Resolution Code fix, this no longer occurs.
Customer Case Number: C19285.
11680 Problem: Attempting to retrieve port to process mappings with tcpvcon over a remcom connection will fail.
Resolution Code fix, this no longer occurs.
11701 Linux/ESX host uniquing breaks easily with hostid 0 and creates duplicates.
Resolution Code fix, this no longer occurs.
Customer Case Number: C19298.
11717 Consolidation Appliance summary list only shows two scanning appliances.
Resolution Code fix, this no longer occurs.
Customer Case Number: C19293.
11721 Duplicate FileSystem nodes were being created as the result of a previous bug fix. This was highlighted by FoundMultipleMatches ECA errors.
Resolution Code fix, this no longer occurs.
Customer Case Number: C19281.
11726 The getHBAInfo method gives ScriptFailure with "Parse failure" when no hba utils are installed.
Resolution Code fix, this no longer occurs.
11727 Remcom IP address information is not being parsed correctly.
Resolution Code fix, this no longer occurs.
Customer Case Number: C19388.
11730 LM service fails to start on busy VA.
Resolution Code fix, this no longer occurs.
11736 Upgrade does not install HRD if it finds it already installed.
Resolution Code fix, this no longer occurs.
11746 AD slave failing to log any output.
Resolution Code fix, this no longer occurs.
11751 ValueError reported when starting the tideway service.
Resolution Code fix, this no longer occurs.
11755 The UI shows the "The appliance is having technical difficulties with this page" during manual pattern execution.
Resolution Code fix, this no longer occurs.

Defects Resolved in Tideway Foundation Version 7.2

Click this link to show the defects resolved

The following defects have been fixed since the release of Tideway Foundation version 7.1.7

Defect No Details
4934, 6635 Problem: You cannot restore an appliance snapshot using the Firefox browser.
Resolution: Code fix, this no longer occurs.
Customer Case Number: C7606.
4493 Problem: The value for the Uptime attribute for Windows NT4 and Windows 2000 hosts discovered by a slave is not corrected for the timezone and daylight savings offset. This means that the uptime reported will be wrong by the amount of the offset, and may not be given at all in the case where the offset is negative and the machine has been up for less time than the offset.
Resolution: Documentation fix. You should not run the Credential Slave as the Local System user, but as a valid user account, which should be in the Administrators group.
4399 Problem: The Credential External slave may sometimes fail in the getInfo method when pstools is used. This has only been observed when the slave is running on Windows 2003 and the target host is Windows 2000.
Resolution: Documentation fix. You should not run the Credential Slave as the Local System user, but as a valid user account, which should be in the Administrators group.
7544 Problem: Running a mass action on items on the Discovery Status page behaves differently to mass actions elsewhere. For example, mass delete on a search result deletes all results, not just those displayed on the current page; mass cancelling items on the discovery status page, such as currently processing runs, cancels just the displayed runs.
Resolution: All mass actions have been made consistent across the Product. When the user selects All items, then all pages of results are included.
8988 Problem: DiscoveryRun scan_type attribute is a CORBA enum, not a string
Resolution: Code fix, the "scan_type" is now stored as a string ( Scheduled,Continuous or Snapshot ). Existing DiscoveryRun nodes will be updated on upgrade.
Customer Case Number: C11064.
9339 Problem: Patterns fail to trigger when regular expressions contain counted repetition.
Resolution: Code fix, this no longer occurs.
9488 Problem: HPUX domains not handled
Resolution: Code fix, when a HPUX Partition is discovered then the CS_PARTITION_IDENT of the partition is appended to the hostid to fully unique it as a Host.
Customer Case Number: C11739.
9558 Problem: TPL executes but Discovered Command Result shows no Access Method
Resolution: Code fix, this no longer occurs.
Customer Case Number: C11595.
9633 Problem: Key expression limit
Resolution: Code fix, the system default for the Key Expression Limit is now set to Unlimited.
Customer Case Number: C12522.
9752 Problem: Custom WMI command breaks slave
Resolution: Code fix, this no longer occurs.
Customer Case Number: C12015.
9853 Problem: Reasoning fails to start if time moved back
Resolution: The system has been changed to make it more obvious to the user why the system has failed to start.
Customer Case Number: C12177, C12165.
9920 Problem: AIX discovery fails due to long line in disco script on some hosts
Resolution: Code fix, the AIX discovery commands have been restrucutured to reduce the command length..
Customer Case Number: C12248.
9923 Problem: Reasoning and Model max out CPU and memory
Resolution: Code fix, this no longer occurs.
Customer Case Number: C12257.
9932 Problem: Negative CPU speed on SPARC64 V
Resolution: Code fix, absolute value of CPU speed is stored.
Customer Case Number: C12321.
9953 Problem: In full screen charts from reports, the "Others" segment which grouped small segments into a usable segment no longer works. However, the tool tip does identify the segment when the mouse pointer is moved over the small segments.
Resolution: Code fix, this no longer occurs.
9960 Problem: Missing provenance info in UI for Host Container
Resolution: Code fix, provenanve information for Host Container nodes is now shown.
Customer Case Number: C12281.
10055 Problem: prtdiag should only be run in global zone
Resolution: Code fix, discovery commands modified so that prtdiag is only executed in the global zone on Solaris machines.
Customer Case Number: C12499.
10062 Problem: When deleting TKU appliance fails
Resolution: Code fix, this no longer occurs.
Customer Case Number: C12499.
10123 Problem: Appliance error when trying to export report as csv
Resolution: Code fix, this no longer occurs.
Customer Case Number: C12624.
10149 Problem: runCommand on Unix ignoring errors
Resolution: Code fix, commands are now run in a subshell group on Solaris.
Customer Case Number: C12648.
10163 Problem: Solaris Processor Information is incorrectly reported.
Resolution: Code fix, this no longer occurs.
Customer Case Number: C11553.
10222 Problem: Duplicated processor string in Solaris
Resolution: Code fix, this no longer occurs.
Customer Case Number: C12758.
10250 Problem: Transaction deadlocked after three tries, giving up
Resolution: Code fix, it is now possible to increase the number of times reasoning will re-try before giving up.
Customer Case Number: C12761.
10264 Problem: host dumps core
Resolution: Code fix, this no longer occurs..
Customer Case Number: C13332.
10275 Problem: Cannot print visualizations to US paper sizes
Resolution: Code fix, additional paper sizes of ANSI B,C,D,E and F have been added.
Customer Case Number: C12682.
10291 Problem: Upgrade doesn't work if https private key is encrypted
Resolution: Code fix, the user is now warned during the upgrade that they may be prompted to enter password when apache is started/restarted.
Customer Case Number: C12878.
10321 Problem: Slave installer allows Win2000 installation
Resolution: Code fix, the installer now does not allow installation onto pre Win2K3 OSs.
Customer Case Number: C12986.
10328 Problem: datastore has slowed down considerably
Resolution: Code fix, the slowdown was caused by poorly constrained partial match searches. This option has been removed from the simple search box to guard against this. It is still possible to perform a partial search from the Advanced Search page..
Customer Case Number: C13013.
10361 Problem: No way to test if a slave can contact a particular target IP address
Resolution: Enhancement added, the ability to test whether a slave can log in to an ip address has been added.
Customer Case Number: C12370.
10362 Problem: Slave does not support config file uploading by default
Resolution: Code fix, the default behaviour has changed, to disable config file upload the "--disable-config-upload" option should be added.
Customer Case Number: C11926.
10364 Problem: Appliance should run an SNMP monitoring agent
Resolution: net-snmp package is now installed, though not configured, on the appliance.
Customer Case Number: C8989.
10365 Problem: No way to export / import discovery commands in bulk
Resolution: Code fix, a command line utility has been added to the appliance with which bulk up/download of the discovery commands is now possible.
Customer Case Number: C8918.
10366,10367 Problem: CSV exports always use commas as the delimiter
Resolution: Code fix, Exports from the UI and the Export functionality now allow the user to choose between comma, tab or semicolon.
10395 Problem: AIX PS output truncation problem
Resolution: Code fix, this no longer occurs.
Customer Case Number: C13099.
10412 Problem: A DHCP environment and a locally configured hostname could stop Export, Change and Visualisations working because a Java library was unable to resolve the hostname. Previously a workaround was to add the hostname to the /etc/hosts file.
Resolution: This entry is now managed by Foundation and manual configuration is no longer required.
10533 Problem: Ciscoworks import does not populate negotiation
Resolution: Code fix, the importer has been updated to allow the optional field "PortNegotiation" to be used. (Accepts AUTO or FORCED).
Customer Case Number: C26012.
10557 Problem: Scan failures due to lack of FD on HP hardware
Resolution: Code fix, the maximum number of file descriptors available to the tideway user's processes has been set.
Customer Case Number: C13312.
10572 Problem: Sometimes a UI search no longer returns Hosts
Resolution: Code fix, this no longer occurs; It was the result of running the db compaction script, now updated.
Customer Case Number: C13344.
10621 Problem: Discovery produces unexpected tracebacks
Resolution: Code fix, this no longer occurs.
Customer Case Number: C13393.
10642 Problem: unexpected behavior in discovery credential/vault
Resolution: Code fix, the tw_vault_control script has been updated to correctly set windows credentials.
Customer Case Number: C13720.
10659 Problem: Telnet login heuristics doesn't handle "Login"
Resolution: Code fix, the telnet heuristic has been updated to handle "Login" as well as "login".
Customer Case Number: C13480.
10662 Problem: Requesting a script that when you turn on supression you can run to clear dark space DA chains out of the datastore.
Resolution: Code fix, the system behaviour has been changed so that the amount of NoResponse DiscoveryAccess nodes has been drastically reduced. The system used to keep all such DAs and allow normal ageing to remove them; this has now changed so that the default system behaviour is to only keep the last NoResponse DiscoveryAccess node for an endpoint where this has always been the reponse. Another system option has been added where none are kept.
Customer Case Number: C13499.
10663 Problem: ECA error from Windows HBA scan
Resolution: Code fix, this no longer occurs.
Customer Case Number: C13506.
10755 Problem: Discovery can overload slave (was: Slave seems to loose connectivty)
Resolution: Code fix, the slave properly supports end-to-end timeouts on all calls.
Customer Case Number: C13646.
10819 Problem: Failure in parser for HPUX getInterfaceList
Resolution: Code fix, this no longer occurs.
Customer Case Number: C13477.
10822 Problem: AIX Discovery failing on getInterface list
Resolution: Code fix, this no longer occurs.
Customer Case Number: C13763.
10867 Problem: In rare cases the last_update_sucess and last_update_failure are the same value
Resolution: Code fix, this no longer occurs.
Customer Case Number: C13651.
10907 Problem: reasoning won't start upon tideway restart
Resolution: Code fix, this no longer occurs.
Customer Case Number: C14022.
10911 Problem: Cannot control formatting in friendlyTime()
Resolution: Two new functions formatTime(time, format) and formatUTCTime(time, format) have been added to the search service. If the format is ommited they behave exactly like the friendlyTime and friendlyUTC time function. If the format is provided it is interpreted as a strftime format as explained in the python documentation < http://docs.python.org/library/time.html

>.
Customer Case Number: C13381.

10916 Problem: There is no indication of how many items you have selected in a search result
Resolution: The user is now given a clear count of how many items are selected in the current search result.
10961 Problem: Cannot easily report on host access success in the face of pattern errors
Resolution: Code fix, the "end_state" is now only set to "Error" if not alread set to another value; the result attribute will be set to Error in either case.
Customer Case Number: C13644.
11015 Problem: Large logfiles knock over the appliance
Resolution: Code fix, the log file download pages now properly stream the files.
Customer Case Number: C14023.
11106 Problem: UNEXPECTED EXCEPTION when scanning an AIX host
Resolution: Code fix, when discovery of AIX Network Interfaces encounters more than one MAC address per interface, only the first one is used.
Customer Case Number: C14768.
11069 Problem: Subnet scan problem (OSError: Errno 10 No child processes)
Resolution: Code fix, this no longer occurs.
Customer Case Number: C15141.
11110 Problem: Secondary method for pulling serial number and model on Windows
Resolution: Code fix, discovering a box with no win32_bios class and null values for the Manufacturer and Model in win32_computersystem gives values for the vendor, model and serial attributes as returned from the win32_computersystemproduct class.
Customer Case Number: C15739.
11111 Problem: LDAP: check local users before hitting the server
Resolution: Code fix, local authentication is now attempted before ldap.
Customer Case Number: C15280.
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