The Tideway Foundation User Guide describes how to use the product and should be the starting point for anyone interested in learning about Tideway Foundation. It is intended for IT operations staff and managers who are using and managing Tideway Foundation, including viewing, creating, searching and reporting on data from an infrastructure or a business perspective. It provides the following:

• An overview of the system.
• An introduction to the page layouts and methods of navigation.
• Information on viewing details of your IT systems, both from an infrastructure and from a business perspective.
• A guide to searching for specific data and producing reports.

It contains the following sections:

• First Steps – provides a brief explanation of Tideway Foundation and explains how you can start using the system.
• The Foundation User Interface – outlines the Tideway Foundation IT Portal and explains the standard pages and methods of navigating the user interface.
• Basic Tasks – explains some of the standard tasks that you may want to perform using Tideway Foundation, such as searching for information, creating, amending and deleting data, associating files with data objects and exporting data.
• Your IT Infrastructure – includes details of Tideway Foundation's model representing the hardware and software items in your network. This data is obtained from host systems during the Discovery process.
• Your Business Applications – includes details of Tideway Foundation's model representing your business software; that is, information about the software applications that are actually running on your system.
• Data Center Baselines – describes what data center baselining is and how Tideway Foundation can be used to simplify the task.
• Lifecycle Management – explains how to use Tideway Foundation to help understand change in your IT infrastructure.
• Managing Reporting – explains how to run and manage the reports included with Tideway Foundation.
• Export – describes exporting data from Tideway Foundation.
• Search and Reporting Service – describes how to search for data in Tideway Foundation using the query language and search service.

Download a PDF Version of the Tideway Foundation User Guide

PDF Download You can download a PDF version of the User Guide here. Be aware that the PDF document is simply a snapshot and will be outdated should updates occur on the wiki. The PDF file is generated from the wiki on each request so it may take some time before the download dialog is displayed.