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This documentation relates to the latest released version of BMC Atrium Discovery (other versions).

Testing credentials

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Searching ADDM 8.3

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The credential test page

You can test discovery credentials using the Credential Tests page. To access this page:

  1. From the secondary navigation bar on the Discovery tab, click Credentials.
  2. Click Devices.
  3. Click Credential Tests.
    The Credential Tests page is displayed.
    Credential Tests page.

The Credential Tests page displays the credential tests that are currently in progress and the tests run in the last ten minutes. You can delete completed tests, or run them again. However, you cannot cancel tests that are currently in progress. You can also test whether credentials exist for any IP address on your network.

  • To delete a credential test, in the Actions list of that test, click Delete.
  • To run a credential test again, in the Actions list of that test, click Retry.

Testing credentials for an arbitrary IP Address

You can test whether BMC Atrium Discovery can access any IP address on your network. You do not need to have previously scanned the IP address.

This way you can see whether any of your existing credentials or Windows proxies will allow you to access this IP.

  1. From the Credential Test page, click Test IP Access at the bottom right corner of the page.
  2. In the Test IP Access dialog box, enter the IP address for which you want to test credentials.
  3. Click Test.
    The Test Credentials Page is displayed showing the test in progress.
  4. When the test completes, the page is refreshed with the result.
    You are shown whether the test ultimately resulted in a success or a failure. By clicking through the state link you can view the results of the credential test in more detail.
    Test result for arbitrary IP address.
  5. For ssh credentials, a verbose session log is displayed.
    To view the session log, click the show session log link.

The credential test results page shows you all the credentials, access methods and Windows proxies that were tried during the test, and which failed (if any). As would happen during a normal discovery, BMC Atrium Discovery continues until either a successful access is obtained, or it runs out of methods to try.

Testing existing login credentials from the Host page

You can test existing login credentials when viewing a host's details.

  1. From a Host page, click Actions.
    Testing credentials from the host page.
  2. Click Test Discovery Credentials.
    The results are displayed; this may take a few minutes.
    If you do not have the correct credentials, a message will be displayed to this effect. If this occurs you must exit the test and select another host or configure an appropriate credential.
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