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This documentation relates to the latest released version of BMC Atrium Discovery (other versions).

Viewing a network printer

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A network printer object in BMC Atrium Discovery represents any printer in an estate. Network printers are discovered using SNMP credentials. In earlier versions of BMC Atrium Discovery, when a scan classified an endpoint as a printer, Reasoning would abort the scan and mark the DiscoveryAccess result as Skipped (meaning that a printer is an unsupported device).

In the new version, the Reasoning rules continue the scan of a printer device if Discovery identifies a printer and the discovery results are obtained using SNMP. This enables additional printer details about ports and interfaces to be retrieved, and a Printer node can be created or updated.

Printer nodes behave similarly to other ManagedElement nodes like Host and NetworkDevice and support:

  • Aging
  • Endpoint identity change
  • Rescan action
  • Sync with CMDB action
  • Test credential action

Printer discovery definitions can be added or modified in the same manner as NetworkDevices through a TKU.

To view a network printer

To view a printer, click the Printer icon in the Infrastructure Summary section of the Infrastructure tab and select a printer from the list.

A typical example of a discovered network printer is illustrated in the following screen.
This screen illustrates an example of a discovered network printer.

The information fields for a discovered network device object are arranged in the following groups:

  • General Details: General information on the network device such as its name, vendor, and model. See General Details below.
  • Identity: Information on domain names and IP addresses. See Identity for details.
  • Operating System: The Operating system information for the network printer. See Operating System for details.
  • Infrastructure: Information on the services that the network printer provides. See Services for details.
  • Inference: The inference details. See Inference for more information.
You can also display provenance information by clicking the Show Provenance button. Provenance information is meta-information describing how the other information became available. For more information, see Provenance Information.

General details

The full list of information fields which may be displayed in the General Details group for a network printer are described in the following table.

Field Name Details
Name The name of the network printer.
Vendor The vendor of the network printer.
Model The model name of the network printer.

Identity

The full list of information fields that may be displayed in the Identity group for a network printer object are detailed in the following table.

Field Name Details
Serial ID The serial number of the network printer.
System Name The sysname of the network printer.
System Object ID The SNMP System Object ID of the network printer.

Operating system

The full list of information fields that may be displayed in the Operating System group for a network device object are detailed in the following table.

Field Name Details
Discovered OS Class The discovered operating system class for the network printer (for example, Embedded).
Discovered OS Type The discovered operating system type for the network printer (for example, JetDirect).
Discovered OS Version The discovered operating system version for the network printer (for example, 22.01).
Discovered OS Vendor The vendor of the discovered operating system (for example, HP).

Infrastructure

The full list of information fields that may be displayed in the Infrastructure group for a network printer object are detailed in the following table.

Field Name Details
Port Details Provides the following details for each port:
  • Name
  • Port
  • Hierarchy
  • Network Device
  • MAC Address
  • Speed
  • Duplex
  • Negotiation

Inference

The full list of information fields which may be displayed in the Inference group for a network printer object are displayed in the following table.

Field Name Details
Discovery Access Lists Discovery Accesses for the network printer, grouped by scan date. When an endpoint is scanned, a Discovery Access node is created. The Discovery Access node records information such as the start time, end time, the Discovery Run that the scan is part of, and the previous Discovery Access to simplify troubleshooting. Clicking a Discovery Access displays the DiscoveryAccess page for that Discovery Access.

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