- 1 Product Description
- 1.1 Major Components
- 1.1.1 BMC Remedy Mid Tier
- 1.1.2 BMC Remedy AR Server
- 1.1.3 BMC Remedy Database Server
- 1.2 BMC Remedy AR System Flashboard Server
- 1.3 Licensing
- 1.4 Known Versions
- 2 Software Pattern Summary
- 2.1 Platforms Supported by the Pattern
- 2.2 Identification
- 2.2.1 Software Instance Triggers
- 2.2.2 Software Instance Type Attributes Created
- 2.2.3 Simple Identification Mappings
- 2.3 Versioning
- 2.3.1 File versioning
- 2.3.2 Active Versioning
- 2.3.3 WMI Query Versioning (Windows platform)
- 2.3.4 Package Versioning (Windows platform)
- 2.3.5 Registry versioning (Windows platform)
- 2.3.6 Software Instance versioning
- 3 Product Architecture
- 3.1.1 Software Pattern Model
- 3.2 Pattern Trigger
- 3.3 SI Depth
- 3.3.1 Methods to obtain installation directory (install root)
- 3.4 AR Server name, port
- 3.5 Relationship Creation
- 3.5.1 Component's Relationship
- 3.5.2 Installed Applications Modeling
- 3.5.3 Installed Component Detail Modeling
- 3.6 BMC Remedy AR System Software Instance
- 4 Subject Matter Expertise
- 5 Testing
- 6 Information Sources
- 7 Open Issues
- Discover with BMC ADDM
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- What is this?
- This is a product information page, containing details of the information that BMC Atrium Discovery gathers about a product and how it is obtained.
- Product Name
- Remedy AR System
- Publisher Page
- Category
- Business Process Management
- Release
- TKU 2012-May-1
- Change History
- Reports & Attributes
- Publisher Link
- BMC
Product Description
BMC Remedy Action Request System (also known as Remedy, AR System and ARS) provides a consolidated Service Process Management platform for automating and managing Service Management business processes.
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