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Microsoft Dynamics CRM  

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  • 1 Product Description
    • 1.1 Known Versions
  • 2 Software Pattern Summary
  • 3 Platforms Supported by the Pattern
  • 4 Identification
    • 4.1 Software Instance Triggers
    • 4.2 Business Application Instance Triggers
    • 4.3 Software Instance Type Attributes Created
    • 4.4 Business Application Instance Type Attributes Created
    • 4.5 Simple Identification Mappings
  • 5 Versioning
    • 5.1 Registry Versioning
    • 5.2 Package Versioning
  • 6 Application Model Produced by Software Pattern
    • 6.1 Product Architecture
    • 6.2 Software Pattern Model
      • 6.2.1 Software Instance creation
      • 6.2.2 SI Depth
      • 6.2.3 Business Application Instance creation
      • 6.2.4 Relationship Creation
  • 7 Testing
  • 8 Information Sources
  • 9 Open Issues
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Product Name
Dynamics CRM
Publisher Page

Microsoft

Category

Customer Relationship Management

Release
TKU 2011-Dec-1
In the Spotlight

December 2008

Change History

Microsoft Dynamics CRM - Change History

Reports & Attributes

Microsoft Dynamics CRM - Reports & Attributes

Publisher Link
Microsoft

Product Description

Microsoft Dynamics CRM is a Customer Relationship Management software package developed by Microsoft. It is a part of the Microsoft Dynamics family of business tools. It provides capability to create and maintain a clear view of customers from first contact through purchase and post-sales.

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